SANTASUITS.COM ANSWERS TO FREQUENTLY ASKED QUESTIONS.


WE HOPE THAT YOU WILL FIND MANY ANSWERS TO YOUR QUESTIONS HERE. IF NOT, CONTACT US: CLICK HERE

1. Our CONTACT PAGE has information on our business hours, where we are located, how to get in touch with us, and contact names.

2. Our ORDERING PAGE has information on shipping prices and how to order.

3. SHIPPING: In stock orders will be shipped out within 2 - 4 business days after receipt. Express requests will be handled as quickly as possible. After we ship out via UPS ground service, delivery time is 1 - 6 business days depending on where you live in reference to our location in South Florida. Our shipping charts  for regular and faster shipping methods are located on the ORDERING INFORMATION PAGE.

4. APO & FPO ADDRESSES: We do ship to APO and FPO addresses via US Priority Mail. Delivery time to the address will take about 4 - 9 days. For the shipping price, just use our shipping chart listed on the ordering information page.

5. INTERNATIONAL SHIPPING: We do ship all over the world! In order to calculate the international shipping amount we need your address including the postal code and what it is that you would like to order. These packages are shipped by dimensional weight, so we calculate the total to be accurate and fair. We will give you prices for two different types of delivery both via the US Post Office: Express Mail, which takes about 2 - 5 days and Airmail, which takes about  4 - 9 days. For shipping to Canada, Alaska, and Hawaii, there is no additional charge. See our chart on the ORDERING INFORMATION PAGE.

6. CHILD SIZING INFORMATION: Our costume sizes are equivalent to children's clothing sizes, *not ages*.

The BUNTING baby costumes fit babies wearing clothing up to 9 months. (This does not mean 9 month old babies.)

INFANT(1-2) = clothing sizes 12 - 24 months.   |   TODDLER(2-4) = clothing sizes 2T - 4T  

SMALL (4-6) = clothing sizes 4 through 6.   |   MEDIUM(8-10) = clothing sizes 8 through 10   |   LARGE (12-14) = clothing sizes 12 through 14

If your child is an in-between size, we recommend that you go with the next size up. We always say it is better to have the costume be a little too big rather than a little too small!

7. ADULT SIZING INFORMATION: Some costumes are only made in one size. This does not mean that one size fits all. Most men's one size costumes will fit up to a large. Most women's one size costumes will fit up to a size 10 or 12.

8. LADIES SIZING INFORMATION: small = dress sizes 4 through 6, medium = dress sizes 8 through 10, large = dress sizes 10-12, xlarge = 12 -1, plus = dress sizes 14 - 20.

9. MEN'S SIZING INFORMATION: small = jacket size 34 -36, medium = jacket size 38-40, large = jacket size 42 - 44, xlarge = jacket size 46 - 48.

10. INCLUSIONS: Each costume only includes what is listed with it. Any other accessories worn by the model would be extra.

11. RETURN/ EXCHANGE POLICY: Click HERE to review our policy on returns and exchanges.

12. CATALOG: We do not have a costume catalog available in print. You can always view our products here online though!

14. REGARDING OUT OF STOCK ITEMS: The shopping cart will let you know if the item you are ordering is out of stock. You can complete the order if you have other items that you are ordering. We do not back order any items, you have the choice of completing your order with the in stock items or cancelling the order completely.


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ANNIESCOSTUMES.COM EXTREMEHALLOWEEN.COMSANTASUITS.COM | EXTREMECOSTUMES.COM

MARDIGRASCOSTUMES.COM | EASTERBUNNYCOSTUMES.COM | ANNIESMAGICSHOP.COM | LUAUCOSTUMES.COM

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